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Analysis: Part Eleven; Breaking bad news - Patient’s perspective
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Analysis: Part Ten; Housekeeping tips for doctors
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Analysis: Part Nine; Maintaining empathy
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Analysis: Part Eight; Breaking bad news - Doctor’s perspective
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Analysis: Part Seven; Leading questions
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Analysis: Part Six; The Dos
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Analysis: Part Five; The Don’ts
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Analysis: Part Four; Steering the conversation
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Analysis: Part Three; Managing agendas
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Analysis: Part Two; Differential diagnoses
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Analysis: Part One; Clinical reasoning
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