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SST Admin: Video 9 - Adding users to Blackboard 'Passed Course' groups and providing user feedback

From Victoria Bailey October 20, 2020

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The last of four videos covering reviewing user assessments and course within the New CMS Self Service Training (SST).

In this video:

How to add users to the Blackboard 'Passed Course' groups
Provide course pass/fail user feedback
Re-assign the initial training ticket back to 2nd Line Support

Tags: sst adminself service trainingcmscms trainingcms admin

Optional Metadata - Schools: IT Services
Appears In: New CMS - Self Service Training (SST) Admin Support

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